ORDERS ARE PROCESSED WITHIN 1-2 BUSINESS DAYS AND TYPICALLY SHIPS OUT VIA STANDARD OR EXPEDITED CARRIER OPTIONS AT CHECKOUT.

TAKES BETWEEN 3-5 BUSINESS DAYS.

YOU'LL RECEIVE A TRACKING NUMBER THE MOMENT YOUR PACKAGE IS ON THE WAY!

NO, NOT AT THE MOMENT-WE CURRENTLY ONLY SHIP WITHIN THE U.S., BUT CHECK BACK PERIODICALLY FOR UDATES-INTERNAL SHIPPING MAY BE COMING SOON!

REACH OUT TO SUPPORT@HEIRGOLDHAIR.COM WITH YOUR ORDER NUMBER AND WE'LL TRACK IT DOWN FOR YOU.

• ONCE AN ORDER LEAVES OUR FACILITY AND IS SCANNED AS ACCEPTED BY THE CARRIER HEIR GOLD HAIR IS NOT RESPONSIBLE FOR PACKAGES THAT ARE LOST, DELAYED, STOLEN, MIS DELIVERED , OR DAMAGED.

• DELAYS CAUSED BY THE CARRIER, WEATHER CONDITIONS, CUSTOMS ARE OUTSIDE OF OUR CONTROL.

WITH PROPER CARE YOUR BUNDLES WILL LASTS FOR SEVERAL INSTALLS.

THE LIFESPAN OF YOU BUNDLES DEPENDS ON HOW WELL ITS CARED FOR . (REFER TO CARE INSTRUCTIONS ABOVE)

YES, OUR PRODUCTS ARE 100% GUARANTEED!

WE WANT YOU TO LOVE YOUR PURCHASE!

IF YOUR NOT SATISFIED WITH YOUR PURCHASE, YOU HAVE 7 DAYS TO RECEIVE A FULL REFUND. (PLEASE REFER TO OUR REFUND POLICY).

NO, NOT AT THE MOMENT- WE CURRENTLY ONLY SHIP WITHIN THE U.S., BUT CHECK BACK PERIODICALLY FOR ANY UPDATES-INTERNATIONAL SHIPPING MAY BE COMING SOON, SO STAY TUNED!